Shipping policy

Shipping policies

Processing Time
Orders are processed within 1-3 business days from the time they are placed. We work hard to get your order to you as quickly as possible, but please note that processing times may vary depending on the volume of orders.

Shipping Methods Delivery Time
We offer standard and expedited shipping options. Estimated delivery times will depend on your location:

Standard Shipping: 5-7 business days

Once your order is shipped, you will receive a tracking number to monitor your package's progress.

Shipping Fees
Shipping fees are calculated at checkout based on your order's size, weight, and delivery destination. Free shipping may be offered on select promotions.

Address Accuracy
Please ensure that your shipping address is accurate and complete. We cannot be responsible for delays or miss deliveries caused by incorrect address information provided at checkout.

International Shipping
Currently, we only ship within Pakistan. If you are outside this region, please stay tuned as we plan to expand our shipping options soon!

Returns and Exchanges Policy

At Revan Store, we strive to deliver high-quality products, but we understand that things may not always work out. Please read our return and exchange policy carefully:

Eligibility for Returns

You can return items within 3 days of receiving your order.
The item must be unused, unopened, and in original packaging for a return to be accepted.
Certain products, such as personalized or downloadable items, are non-returnable.

Return Process

To initiate a return, please contact us via email at [revane1store@gmail.com] or our customer service form on the website. Provide your order number and the reason for the return.
Upon approval, we will provide you with a return shipping label. Please pack the item securely, and ship it back to us within 3 days of receiving the return instructions.

Refunds

Once the returned item is received and inspected, we will process your refund. Refunds will be credited to your original payment method within 5-7 business days.
Please note that shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., defective or incorrect item).

Exchanges

If you wish to exchange a product, please contact us directly. Depending on stock availability, we can process an exchange or issue a refund for the returned item.